Why am I unable to submit my eBid or acknowledge the addendum?

It is important to allow enough time to handle unexpected issues. If you are having trouble submitting a bid response, first check the following:

1. Make sure that you are logged in
2. Check that you are on the Prospective Bidders list
3. Check eBidding Restrictions on the project
4. Make sure all addenda have been acknowledged
5. If needed for the project, make sure all private documents have been downloaded
6. If you are using a VPN, please have your IT department whitelist planetbids.com to ensure proper functionality.

If you have checked the above, save a Draft of your eBid, if applicable, logout, refresh your browser, and re-login.

For further assistance, contact PlanetBids support.