Vendor Portal
Vendor Portal's how-to articles and videos are designed to quickly answer your most common questions.
FAQs
- When I log into the portal and click on My Contracts, I don't see my contract.
- When I log into the portal to complete my Insurance Request, I don't see anything listed under the My Insurance tab.
- I received an Insurance Request. What do I do now?
- Why am I unable to submit my eBid or acknowledge the addendum?
- Can I withdraw my electronic bid?
- Was my bid submitted successfully?
- How do I create a zip file?
- I need a PIN to submit my bid. What do I do?
- How do I know if a project is accepting responses electronically or by paper?
- I want to remove myself from the Prospective Bidders List
- How do I become a Prospective Bidder?
- Chrome: Download File Warning / No download occurs
- How do I download documents?
- Who do I contact for questions regarding a project?
- Why can't I update my main vendor profile if I have been certified?
- How do I re-apply for certification or prequalification?
- Can I save my prequalification registration and come back to finish it later?
- How do I find bids and receive bid notifications?
- I do not see a code for the goods or services my company provides. What do I do?
- Does PlanetBids use NAICS, NIGP, etc., codes for services?
- I forgot my password - how do I retrieve it?
- How do I update my vendor profile?
- I did not receive / I accidentally deleted the email for email verification. How can I complete my registration?
- How do I know if my registration was successfully submitted?
- If my profile has two email addresses, which is used for login?
- Can I have more than one email address?
- Why am I not receiving emails?
- Do I have to register again for each Agency? How do I register with multiple Agencies?