Knowledge Base
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FAQs
General FAQs
Vendor Management FAQs
Bid Management FAQs
Project Evaluation FAQs
Emergency Operations FAQs
Business Certification FAQs
Insurance Certificate Management FAQs
Contract Management FAQs
Getting Started
Bid Management
Vendor Management
Emergency Operations
Project Evaluation
Business Certification
Insurance Management
Contract Management
Document Management
Webinars
Upcoming Webinars
Recorded Past Webinars
User Guides
Helpful Links
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Knowledge Base
FAQs
FAQs
General FAQs
Vendor Management FAQs
Bid Management FAQs
Project Evaluation FAQs
Emergency Operations FAQs
Business Certification FAQs
Insurance Certificate Management FAQs
Contract Management FAQs
Getting Started
Bid Management
Vendor Management
Emergency Operations
Project Evaluation
Business Certification
Insurance Management
Contract Management
Document Management
Webinars
Upcoming Webinars
Recorded Past Webinars
User Guides
Helpful Links
FAQs
Find answers to commonly asked questions about PlanetBids!
General FAQs
Where is News and Events?
Why don't I have access to everything on the menu?
Does PlanetBids offer free webinars for agency users?
How can vendors find assistance?
Vendor Management FAQs
How do I delete a vendor profile?
The Vendor did not receive or accidentally deleted the email verification when registering. Now what?
How do vendors reset their password?
How do I send an email to all vendors?
The Vendor is not receiving notifications. What could be happening?
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Bid Management FAQs
How are bid notifications sent?
What is Bid Broadcast, and how do I use it?
Can I see emails sent to vendors?
What are Response Types?
What is "By Invitation Only"?
Do I need to select a category when creating an Invitation Only bid?
Will I get notified when questions are submitted?
What are Restrictions?
How do I create a zip file?
Why can't vendors see "Q&A"?
Why does a vendor's bid say it is Invalidated? What does this mean?
Can I open an invalidated offer?
Why can't I open the Cost File in bid results?
I'm using Chrome and getting Download File Warning / No download occurs. What can I do?
Why can't I award the bid?
Bid Results shows the total of all sections, but I am not going to award all sections. How do I manage this?
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Project Evaluation FAQs
Why can't my evaluators score?
Why can't I enable the score card?
My evaluator made an error. How can he fix his submitted scores?
Emergency Operations FAQs
Are vendors asked to update their Emergency Operations profile?
How do we make more emergency category codes available to our vendors?
Business Certification FAQs
Can I change an effective or expiration date?
Can the public search for certified vendors?
Why can't the Vendor edit their application?
Insurance Certificate Management FAQs
Why can't the Vendor find the insurance request?
What is a close out date?
How do I send expiration notices?
Contract Management FAQs
How do I create a contract from an Awarded Bid?
How do I add insurance to the Insurance tab?
The Agency does not track program participation goals, can I still add subcontractors?
